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Returns/Cancellations/Exchanges

Effective December 2020: Due to the rapidly evolving COVID conditions, ALL SALES ARE FINAL, NO RETURNS, NO EXCHANGES, NO REFUNDS until further notice. So please make sure you ask all necessary questions before ordering. Contact us anytime at poeticcurves@gmail.com. Poetic Curves takes health concerns around the Corona virus very seriously. We regret at this time, but it is a necessary action to help slow the spread of the virus.

We are here to answer any questions that you may have about a particular item(s). Please feel free to contact us anytime at poeticcurves@gmail.com.

Buyer-Initiated Cancellations

The buyer has approximately 6 hours to cancel an order after it has been placed. After this time, all orders are automatically processed on our secure merchant processor and sent for shipment. During this process we incur irreversible fees. Our suppliers cannot cancel so neither can Poetic Curves.