If it doesn't fit, send it back and we will ship you a new one free of charge!


Read the Guide to our "SWAP IT OUT!" below:

*Merchandise should be returned with tags attached, original package and receipt.

No custom items made by our designers shall be returned, this includes items listed or viewed on poeticcurves.com.

For hygiene reasons, we don’t accept SWAP IT OUTS on earrings, cosmetics, panties, lingerie sets, tights or similar intimate items, hair extension (bundles, single bundles, multi-bundles with closure, bundles with no closure, wigs, wig clips or any other in hair extension

Final sale or clearance items are not approved for SWAP IT OUT, nor can it be approved for SWAP IT OUT.

View our Return/Exchanges Policy

Customers must submit SWAP IT OUT requests within 2 business days of receiving item or items. All requests for SWAP IT OUT must be sent to info@poeticcurves.com, by form using our website under Contact Us, or by calling 662.301.8577 for ASSISTANCE with your SWAP IT OUT items.